Thank you for choosing blakc. Our Shipping Policy outlines the details of our shipping process to ensure a smooth and transparent experience for our valued customers.
1. Processing Time:
- Orders are processed within 1-2 business days after payment confirmation.
2. Shipping Destinations:
- We currently offer shipping services within India.
3. Shipping Time:
- Standard Shipping: Our estimated delivery time is 4-5 business days for orders within India.
4. Shipping Charges:
- We offer free standard shipping on all orders within India.
5. Shipment Confirmation:
- Once your order is shipped, you will receive a confirmation email with tracking information. You can track the status of your shipment using the provided tracking number.
6. Delays:
- While we strive to ensure timely deliveries, external factors like weather conditions, customs procedures, or other unforeseen circumstances may cause delays. We appreciate your understanding in such cases.
7. Order Changes:
- We are unable to make changes to your order once it has been placed. Please double-check your order details before confirming your purchase.
8. Delivery Address:
- Please ensure that your delivery address is accurate and complete. We are not responsible for orders delivered to incorrect addresses provided by the customer.
9. Undeliverable Packages:
- In the event that a package is undeliverable due to an incorrect address or multiple failed delivery attempts, the customer will be responsible for any additional shipping charges incurred.
10. Order Tracking:
- You can track the status of your order by entering the provided tracking number on our website or through the courier’s tracking system.
11. Contact Us:
- For any questions or concerns regarding your order or our shipping policy, please contact our customer service.
By placing an order with blakc, you agree to the terms outlined in this Shipping Policy. We appreciate your trust in our brand.